Dedicated Call Center support for you

Welcome to XTEC Global’s Call Center

Global Leader in Software Design and Development, working with 1400+ businesses across Australia and beyond!

Our call center services at XTEC Global are designed to provide exceptional support for all your needs. With a dedicated team of knowledgeable and friendly representatives, we offer comprehensive assistance for product inquiries, technical support, billing questions, and general customer service. Available Monday to Friday from 9 AM to 6 PM (AEST), our call center can be reached via phone, email, live chat, or support ticket submissions. We prioritize prompt responses and customer satisfaction, ensuring that every interaction is handled professionally and efficiently. Whether you need help troubleshooting an issue, managing your account, or simply have a question, our call center is here to provide you with reliable and effective support.

Services We Offer

Product Inquiries

Detailed Information: Our representatives provide in-depth information about all our products and services.
Recommendations: Get personalized recommendations based on your needs and preferences.

Updates and Launches: Stay informed about our latest offerings and updates.

Technical Support

Troubleshooting: Expert guidance through troubleshooting steps for any technical issues.
Device Compatibility: Assistance with device compatibility and setup.
Software Updates: Information and support for software updates and installations.

Billing and Account Management

Billing Queries: Clarification on billing statements, payment methods, and due dates.
Account Setup: Assistance with creating and managing your account.
Subscription Management: Help with subscribing, renewing, or canceling services.

General Support

General Questions: Answers to any questions you may have about our services.
Feedback and Complaints: Submit feedback or complaints to help us improve our services.
Special Requests: Assistance with any special requests or unique situations.