Privacy Policy

Effective Date: 1 January 20223

1. Introduction

Welcome to XtecGlobal. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with relevant data protection regulations.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, payment information, and other information you provide when you register on our website, place an order, or contact us.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages viewed, time spent on pages, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our website.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process your orders, manage your account, and provide customer support.
• To Improve Our Services: To understand how our website is used and to improve its functionality and user experience.
• To Communicate with You: To send you updates, promotional materials, and other information related to our services.
• For Marketing Purposes: To personalize your experience and to deliver targeted advertising based on your preferences.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, shipping companies, and IT service providers. These vendors are obligated to maintain the confidentiality and security of your information.
• Business Partners: Trusted partners with whom we collaborate to offer additional services or products.
• Legal Requirements: Authorities or law enforcement agencies when required by law or to protect our rights and the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information for certain purposes.
• Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Compliance with WhatsApp Business Policy

XtecGlobal is committed to complying with WhatsApp’s Business Policy. We ensure that our data collection, usage, and sharing practices align with WhatsApp’s guidelines to maintain the integrity and security of our users’ information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

XtecGlobal
Building 4, Ground Floor/540 Springvale Rd, Glen Waverley VIC 3150
Email: [email protected] | [email protected]
Phone: +61 422 540 275