Terms of Service

Welcome to XtecGlobal. By accessing or using our website and services, you agree to be bound by these Terms of Service.

Terms of Service – XtecGlobal

These Terms of Service govern the use of all services, solutions, and content offered by XtecGlobal through its website https://xtecglobal.com and all associated interactions, whether online or offline.

1. Use of Services

By accessing or using the services offered by XtecGlobal, including but not limited to custom software development, consulting, cloud migration, AI/ML solutions, blockchain implementation, and UI/UX services, users agree to use them only for lawful purposes and in accordance with these Terms. Any use that violates applicable laws or regulations is strictly prohibited.

2. Intellectual Property

All content provided on the website, including but not limited to text, graphics, icons, software code, and branding elements, is the exclusive property of XtecGlobal and protected under international intellectual property laws. Any custom software, code, or deliverables developed during a project may be subject to a separate agreement specifying ownership rights. Unless otherwise agreed in writing, XtecGlobal retains the rights to pre-existing and proprietary tools used in project delivery.

3. Client Responsibilities

Clients agree to provide accurate information, respond to project-related queries promptly, and fulfill contractual obligations such as approvals and payments. Delays or errors resulting from incomplete or incorrect input are the responsibility of the client.

4. Payment Terms

Payment terms for services are defined in the service agreement or proposal. Late payments may incur interest or suspension of services. All fees are exclusive of taxes unless otherwise stated.

5. Confidentiality

XtecGlobal agrees to treat all client data, documentation, and communication as confidential. Clients are also expected to maintain the confidentiality of any proprietary or internal information shared during the course of the engagement.

6. User Conduct

Users shall not:
– Attempt to gain unauthorized access to XtecGlobal’s servers, codebase, or internal tools
– Upload or transmit harmful code, malware, or perform actions that disrupt service availability
– Use services for fraudulent, illegal, or unethical activities
– Misrepresent their identity or impersonate others in communication

7. Warranties and Disclaimers

XtecGlobal provides services on an “as is” basis. While efforts are made to deliver high-quality and timely services, no warranties are given regarding uninterrupted access, fitness for a specific purpose, or that the final deliverables will be completely error-free. Clients are responsible for testing and reviewing project outcomes before deployment.

8. Limitation of Liability

In no event shall XtecGlobal be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of its services. Total liability shall not exceed the total fees paid for the services directly related to the claim.

9. Termination

Either party may terminate a service agreement upon written notice. Upon termination, any outstanding balances remain due and any non-public materials or software must be returned or deleted unless otherwise agreed.

10. Governing Law

These terms shall be governed by the laws of the jurisdiction where XtecGlobal is registered and operates, specifically under the laws of India and/or Australia, depending on the office responsible for the engagement.

11. Changes to These Terms

XtecGlobal reserves the right to update or revise these Terms of Service at any time. Updated versions will be posted on the website, and continued use of services implies acceptance of the modified terms.

Contact

For questions about these Terms of Service, please contact:
Email: [email protected]
India Office: Phase 8B, Industrial Area, SAS Nagar, Mohali, Punjab 140308
Australia Office: 540 Springvale Rd, Glen Waverley VIC 3150

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